Track B — Operating in Private Equity
Why 90% of MSP roll-ups stall at 15% EBITDA — and the operational gates that get you to 25%.
MSP roll-ups under-deliver because acquirers buy revenue and inherit chaos. The 25% EBITDA target requires four specific gates — tooling consolidation, ticket taxonomy, automation layer, and incentive realignment — executed in a specific order. Most operators do them out of order or skip one. The playbook, with the order that matters.
Forthcoming
This essay is in progress. It will be published when it is something Tom is willing to defend in person.
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